crowwitch: (Cooper)
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I once had a twenty minute conversation with a woman about what the difference between a square and a rectangle was.

I was doing customer service for a home shopping network. I took orders and answered product questions, handled "Hey I ordered this in blue and it came in red!" type calls. Stuff like that. It really wasn't that bad.

So anyway, we had a clock show and this woman calls in and says "I saw this clock on your show and I was wondering how much it was." Ok, this is a normal call. She describes the clock as having certain features and being "square."

So, I find a clock that matches her description and that has the features she's talking about. It's the only one that matches her description, except it's not square. And I'm NOT splitting hairs here. It was very long and narrow. So, I tell the lady "Well, I found a clock like that except it's more a rectangle than a square. Is that your clock m'am?"

Then I get to have this conversation:

"A what?"
"A rectangle."
"What's that?"
"It's like a square, only longer."
"What do you mean?"
"I mean that in a square all the sides are the same length, but this one has two sides that are longer and two sides that are shorter."
"Oh, like you mean one of those ones where two of the sides are tipped inwards?"
"Uh, no. It's just.... elongated. Like a door or a standard book or something."
"Oh.. oh I see so it's longer. And a square all the sides are the same length."
"Yes."
"Huh, I've never heard that before. What did you call that again?"
"Uh, a rectangle."

Now, had she been a little old lady I would have been like "Ok Fine." But this woman sounded like she was about my age.

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Allison Marie

January 2013

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